Terms & Conditions

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using CookieConsent ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Description of Service

CookieConsent provides a cookie consent management platform including an embeddable consent banner, consent record storage, reporting tools, and related services. Access is provided via subscription plans.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized access.

4. Subscriptions and Billing

Subscriptions are billed in advance on a monthly or annual cycle. Payments are processed securely via Stripe. You may cancel at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods unless required by applicable law.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer or copy the platform
  • Interfere with the security or integrity of our infrastructure
  • Resell or sublicense the Service without prior written consent
  • Deploy the embed code on websites you do not own or have authority over

6. Data and Privacy

You retain ownership of your data. By using the Service, you grant us the right to process your data as necessary to provide the Service. Our Privacy Policy governs data handling. For enterprise customers processing end-user consent data, a Data Processing Agreement is available.

7. Compliance Responsibility

You are responsible for ensuring your use of the Service complies with applicable laws, including GDPR, CCPA, and any other privacy regulations relevant to your jurisdiction and user base. CookieConsent provides tools to assist with compliance but does not provide legal advice.

8. Service Availability

We target 99.9% uptime but do not guarantee uninterrupted availability. Planned maintenance will be communicated in advance where possible. We are not liable for losses arising from service interruptions.

9. Intellectual Property

All software, designs, and content comprising the Service are our intellectual property or that of our licensors. Nothing in these Terms grants you ownership of any part of the platform.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim relating to the Service shall not exceed the amount paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Termination

We may suspend or terminate your account for breach of these Terms, with or without notice. You may terminate your account at any time via your billing settings.

12. Changes to Terms

We may revise these Terms at any time. Continued use of the Service after changes constitutes acceptance. We will notify you of material changes by email.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which we are incorporated. Disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

14. Contact

For questions about these Terms, contact us at our contact page.